Contact Us – Cityrepairs

At Cityrepairs (cityrepairs.in), we believe that excellent service begins with clear communication. Whether you need urgent help with your AC, refrigerator, washing machine, microwave, RO system, or geyser, or simply want to know more about our services, our support team is just a call or message away.

This page explains how to contact us, what to expect when you do, and what issues are covered and not covered under our repair and service support.

How to Reach Cityrepairs

We’ve made it simple for customers in Gurgaon to get in touch with us. You can contact us through:

• Phone Support: Call us directly at 9540400550 for quick booking and service queries.
• WhatsApp Chat: Message us on 9540400550 for faster communication, technician updates, and easy appointment rescheduling.
• In-Person Visit:
  📍 Shop 2, Opp. Shiv Vatika, Kheda Dewat Road, Gurgaon – 122001
  Visit our local office for service inquiries, spare parts information, or warranty claims.
• Online Form: Use the lead form on our website to book a service, request a callback, or submit a complaint.

Every contact method is designed to give you personalized, reliable, and timely support.

What to Expect When You Contact Us

When you contact Cityrepairs, here’s what happens step by step:

1. Service Request – Our team records your appliance details, issue description, and preferred appointment time.

2. Technician Assignment – A skilled technician from our network is assigned based on location and expertise.

3. Confirmation – You receive a call or WhatsApp confirmation for your booking.

4. On-Site Visit – Our technician arrives at your address to inspect, diagnose, and repair the appliance.

5. Post-Service Support – If the service includes a warranty, you can contact us again for free re-checks within the warranty period.

This structured approach ensures that every customer query is handled professionally and efficiently.

What’s Covered When You Contact Us

Cityrepairs provides comprehensive repair and service support for most home appliances. When you reach out, you can expect help with:

• Air Conditioner Repair & Service – Cooling issues, gas refilling, part replacement, installation/uninstallation.
• Refrigerator Repair – Cooling failure, gas leak, compressor replacement, door seal repairs.
• Washing Machine Repair – Drum, motor, water inlet, and drainage problems for both top-load and front-load machines.
• Microwave Oven Repair – Heating faults, electrical issues, and keypad malfunctions.
• RO & Water Purifier Service – Filter replacement, leakage, motor issues, and complete installation.
• Geyser Repair – Heating element replacement, leakage, and installation support.

Our commitment is to offer quick, reliable, and long-lasting repair solutions for every service booked.

What’s Not Covered When You Contact Us

While Cityrepairs offers wide coverage, some issues fall outside the scope of our standard services. These include:

• Pre-existing damage caused by mishandling, burns, or breakage before booking.
• Physical damage due to accidents, fire, or natural disasters.
• Unauthorized modifications or tampering with appliances by third parties.
• Consumables not included in basic service, such as filters, oils, or cleaning agents, unless specifically purchased.
• Electrical or plumbing issues outside the appliance (e.g., faulty home wiring, water supply problems).
• Damage due to negligence after repair, such as improper use or ignoring technician guidance.

For such cases, our team will inform you upfront and may suggest alternative solutions, but they will not be covered under repair warranty or refunds.

Service Warranty & Support

When you book with Cityrepairs, select repairs and spare part replacements come with a limited warranty. This ensures peace of mind after service.

• Warranty covers only the repaired issue or part replaced.
• Warranty does not extend to unrelated faults that may arise later.
• Customers must retain the invoice for warranty claims.

If you face the same issue within the warranty period, simply contact us again, and we will provide free re-checking or part replacement as per the service agreement.

Why Contact Cityrepairs?

✔ Skilled technicians trained for precision repairs
✔ Same-day service available across Gurgaon
✔ Transparent pricing and genuine spare parts
✔ Friendly customer service team via phone and WhatsApp
✔ Local presence with strong community trust through Viyanta Home Services

When you contact Cityrepairs, you’re not just booking a technician — you’re choosing trust, reliability, and long-term care for your appliances.

Contact Information

For all service requests, cancellations, warranty claims, or general inquiries, please contact us at:

📍 Shop 2, Opp. Shiv Vatika, Kheda Dewat Road, Gurgaon – 122001
📞 9540400550 (Phone)
💬 9540400550 (WhatsApp)
👨‍💼 Contact Person: Sandeep Tanwar
🌐 Website: www.cityrepairs.in

Final Note

At Cityrepairs, we want every interaction with our team to be clear, simple, and reassuring. Our Contact Us page is designed not just to give you communication options but also to help you understand what services are covered and what limitations exist.

By setting transparent expectations, we ensure that your experience with Cityrepairs remains smooth, professional, and trustworthy from the moment you reach out to us until your appliance is fully repaired.